CRM

Custom CRM Software Solutions Built for Growing Businesses.

Forget spreadsheets. We build AI-integrated custom CRM software solutions that scale with your business and let you do more with customer data.

CRM Solutions that Are Made for You

Are you stuck with a CRM loaded with unnecessary features? Does adding extra features to your CRM mean costly migrations or overhauls? Are your leads falling through the cracks and your representatives just busy being busy?

If you just nodded yes to any of the above questions, then we have the right solution for you—AI-integrated custom CRM software solutions. Yes, a CRM solution that does not pack in nice-looking but unnecessary features. Thus, instead of dumping you with a one-size-fits-all solution, we study your workflow and then design a custom solution that maps well with your unique processes.

Our solution, therefore, helps you save money, catch and nurture every lead, automate workflows, and seamlessly add new features without costly migrations or overhauls.

And that’s not all. With reporting and analytics built in, the custom CRM solution developed by the Tech 360 team not only helps you track and close every lead but also figure out the top-performing SKUs, geographies, and marketing channels. This helps you spot trends early and make necessary pivots when required.

So, what’s holding you back? Click on the button below now for a free consultation.

CRM Services Designed to Keep You Ahead

Here’s what we deliver under CRM services

Development

We take time to understand your unique workflow and then develop AI-integrated custom CRM solutions that grow with your business. We let you start small and add features later without major rework, costly overhauls, or migrations.

Maintenance

Forget the endless struggles you face in keeping your CRM solutions running smoothly. Tech360’s team of experts continuously monitor, optimize, and fine-tune your CRM solutions—making sure they perform at peak without disrupting operations with downtime and lost opportunities.

Cloud adoption

Is the thought of shifting your CRM software solutions to the cloud stressing you out? Trust us to make your cloud adoption journey seamless. Our team helps move your CRM software solutions to the cloud, giving you anytime-anywhere access to secure and scalable solutions.

Migration

As your business grows, your CRM needs to keep pace. If it can’t, let Tech360 handle your CRM migration to a modern platform that your business needs with precision—ensuring seamless movement of customer data, integrations, and workflows without data loss, disruption, safety issues, or hassles.

Custom CRM Solutions that Act as Your Growth Partner

Today, it isn’t enough to have a generic CRM solution.

Because the nature of business is changing. So, a generic CRM software solution loaded with lots of pretty-sounding features working in silos is just a pretty tool that is nice to flaunt, but not enough to offer you a strategic advantage.

You need a CRM that is exclusively designed for you. A solution that is well-integrated with other tools and can offer you a single point of truth for customer data. You need a CRM that combines the power of AI, automation, and data analytics to automate processes, help you make sense of customer data to understand trends and pivot, spot opportunities early, answer your customer queries, and convert customer dissent into loyalty. In short, you need CRM as a growth partner.

This is what we bring in. We offer everything relating to CRM—from CRM consulting services to custom CRM development, maintenance, migration, management, integration, and more.

So, if you are tired of generic solutions and are looking to slay the market, click the link below and connect today with experts who talk the language of CRM.

Here are Some of Our Other CRM Solutions

Anyone can run a test script. Tech360 builds a system. Our quality engineering and testing services follow a framework designed to give clarity, confidence, and continuous improvement. Here’s how:

Do you prefer to use an existing CRM solution but customize it to fit your needs? Tech360 team can do that for you. We have wide experience of executing CRM implementation and can successfully handle data migration, integration with third party services, developing custom APIs, and implementing upgrades.

Running a business is hard enough; managing CRM shouldn’t be. With Tech360’s custom CRM development and management services, you will always have experts to handle everything from system development, update management, and user training to workflow optimization. So, instead of wasting time fixing issues or chasing reports, you focus on growth. Meanwhile, we will keep your CRM software solutions running at peak performance round the clock in the back end.

Does your CRM and other tools work in silos or talk to each other? If it is silos, then you have inefficiency hardwired into your operations. Don’t worry. We specialize in CRM integration and will connect your CRM platform to marketing automation, Quick Books, Microsoft 365, and other tools. A single unified system that works harmoniously- resulting in reduced manual work, improved data accuracy, complete customer view, stronger customer relationships, smarter business decisions, and a boost in operational efficiency.

Are your employees always busy but still performance metrics keep lagging? If yes, then it’s time to bring in automation. Tech360 team brings automation into your CRM solutions to eliminate repetitive manual tasks. With workflow automation, your leads are nurtured automatically, tasks are triggered based on rules, and your team always knows the next step. This means fewer errors, faster sales cycles, and more time spent on growing your business.

Are you extracting the best value out of customer data? We help you stay ahead of competition by turning your data into a strategic advantage. How? By equipping your CRM software solutions with advanced reporting and analytics. From sales performance to marketing ROI to customer trends, we help you spot opportunities early and pivot quickly. With clear, actionable insights, you can steer your business with confidence.

The Tech360 team leverages AI to transform CRM for your business. We directly integrate CRM into custom CRM development, helping you predict customer behavior, personalize outreach, and identify sales opportunities before competitors. With features like smart chatbots, lead scoring, and trend analysis, your CRM becomes more than just a system—it becomes your growth partner.

For BFSI to Retail- Custom CRM Solutions for Every Industry

Are you stuck with a generic CRM solution loaded with unnecessary features? Then it is time to make a move. Because a growing business like yours needs a nimble solution that is custom-built for your business and industry needs. A solution that caters to what you need, is robust, secure, and scales with your business seamlessly.

To develop a solution, a provider needs to have experts who not only possess sound technical skills but also cross-industry experience. This is where we come in. Our experts leverage their domain expertise and cross-industry working experience to offer 360-degree CRM software solutions.

We do it all—from developing CRM from scratch to integrating it with other tools, migrating from legacy solutions to new ones, and more. So, whether you are looking for CRM for small businesses or large corporations, for BFSI, Manufacturing, or Retail, connect now.

Healthcare

Retail & eCommerce

Automobiles

Manufacturing

Education

Government & Private Sector

BFSI

Logistics

Social Networking

Every industry brings quirks, risks, and compliance needs. Tech360 adapts quality engineering services and technologies to fit them all.

Why Businesses Love Partnering with Tech360 for CRM Services

At Tech360, we go beyond offering CRM services. We act as your business partner and offer you real value through our custom CRM software solutions. Here is what makes us stand out:

We boast a proven team of experts with rich domain expertise in building custom CRM solutions for various industry verticals.

1. Proven Expertise

We don’t load you with generic solutions. Instead, we offer custom solutions that plug in the features you need—offering true competitive advantage.

2. Custom Solutions

Our solutions are scalable. They seamlessly grow with your business, so you do not need to face costly migrations or overhauls to add new features every once in a while.

3. Scalability

Data security is a standout feature of our CRM software solutions, not an afterthought. This ensures cyberattacks do not leave you reeling under financial and reputational losses.

4. Robust Data Security

FAQs

Frequently Asked Questions

What is a CRM?

Customer Relationship Management (CRM) is a tool that lets you better manage customer data. You can use a CRM to create customer lists, draft auto-replies, manage and analyze customer interactions, and more.

What is custom CRM?

CRM software solutions normally come loaded with multiple features, some of which you might need. At the same time, they might lack several features that you actually require. This is why you need custom CRM solutions—built exclusively for your business after studying your unique needs. Instead of paying extra for a bulky tool with unnecessary features, you end up with a tool that gives you a real strategic advantage.

Which industries do you serve?

We serve almost every industry, including the following: BFSI, Retail & E-commerce, Government, Healthcare, Manufacturing, Education, Automobiles, Logistics, and more.

Why do SMBs need custom CRM development instead of generic CRM solutions?

Generic CRM software solutions often come packed with features you’ll never use, while missing the ones you really need. With custom CRM development, you get a tool built around your exact workflow—helping you save money, reduce errors, and gain a true competitive edge.

How do CRM services help small businesses grow?

CRM for small business means more than managing contacts. It helps you track every lead, automate follow-ups, and analyze customer behavior. With the right CRM services, your sales team closes deals faster, improves retention, and spends less time chasing data and more time serving customers.

What’s included in CRM consulting services?

CRM consulting services go beyond software setup. Experts from Tech360 analyze your workflows, understand bottlenecks, and recommend the best approach for CRM solutions. Whether you need system design, integration, or process automation, consulting ensures your CRM software solutions align with your business goals and deliver real ROI.

Can CRM software solutions integrate with tools I already use?

Yes. Custom CRM development ensures your CRM software solutions work seamlessly with tools like Microsoft 365, QuickBooks, or marketing automation platforms. Integration reduces silos, minimizes manual data entry, and gives you a single point of truth for customer data—leading to smarter decisions and better efficiency.

How affordable are CRM solutions for small businesses?

Many SMBs think CRM services are expensive, but that’s not true. With custom CRM development, you pay only for the features you need. No inflated costs, no unused add-ons—just streamlined CRM for small business that saves time, reduces overhead, and grows as your business scales.

Success Stories

Success Beyond Code!

“From Sticky Notes to 100% Seamless Operations”

A regional retailer wanted to “go digital” but was drowning in legacy systems and paper-heavy processes. Tech360 stepped in with digital transformation services that modernized their operations end-to-end — cloud migration, workflow automation, and real-time analytics. Within 6 months, they cut manual tasks by 40%, launched an online storefront, and doubled customer engagement. The CEO put it best: “We used to survive on sticky notes and gut instinct. Now we actually know what’s happening, and customers notice.” Transformation doesn’t always start flashy; sometimes it’s just about finally getting the basics right.

“From Prototype Struggles to Market Success”

A fast-growing startup had an idea for a healthcare app but kept stalling after failed MVP attempts. Tech360’s product engineering services guided them from concept to launch: ideation, prototype, testing, and full-scale development. We built a secure, scalable app that integrated seamlessly with medical devices, all while meeting HIPAA standards. The result? A product that hit the market three months early and attracted a major investor round. That’s the power of structured software product engineering: clarity from day one.

“Turning Salesforce into a Sales Engine”

A mid-sized B2B company had Salesforce but treated it like an expensive Rolodex! Sales reps hated it, managers ignored it, and data lived everywhere but there. Tech360 brought in Salesforce development services and a certified team to customize workflows, integrate third-party systems, and build dashboards that actually answered business questions. Within weeks, sales adoption skyrocketed, reporting accuracy improved by 60%, and quarterly revenue jumped. The client admitted, “We finally feel like Salesforce is working for us, and not the other way around.”

“From Sticky Notes to 100% Seamless Operations”

A regional retailer wanted to “go digital” but was drowning in legacy systems and paper-heavy processes. Tech360 stepped in with digital transformation services that modernized their operations end-to-end — cloud migration, workflow automation, and real-time analytics. Within 6 months, they cut manual tasks by 40%, launched an online storefront, and doubled customer engagement. The CEO put it best: “We used to survive on sticky notes and gut instinct. Now we actually know what’s happening, and customers notice.” Transformation doesn’t always start flashy; sometimes it’s just about finally getting the basics right.
“From Prototype Struggles to Market Success”

A fast-growing startup had an idea for a healthcare app but kept stalling after failed MVP attempts. Tech360’s product engineering services guided them from concept to launch: ideation, prototype, testing, and full-scale development. We built a secure, scalable app that integrated seamlessly with medical devices, all while meeting HIPAA standards. The result? A product that hit the market three months early and attracted a major investor round. That’s the power of structured software product engineering: clarity from day one.
“Turning Salesforce into a Sales Engine”

A mid-sized B2B company had Salesforce but treated it like an expensive Rolodex! Sales reps hated it, managers ignored it, and data lived everywhere but there. Tech360 brought in Salesforce development services and a certified team to customize workflows, integrate third-party systems, and build dashboards that actually answered business questions. Within weeks, sales adoption skyrocketed, reporting accuracy improved by 60%, and quarterly revenue jumped. The client admitted, “We finally feel like Salesforce is working for us, and not the other way around.”

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Your Growing Business Needs an Agile CRM

It’s time for your CRM to do more. Dive deep into customer data and unlock hidden insights, automate workflows, integrate with other tools, and boost your performance- all with a CRM that is built for you.

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