For industries and their functional segments, QA testing is no longer an afterthought today because of the sheer volume and availability of information.
AI-driven quality assurance or control integration has become a must in 2025 for heavily regulated industries like manufacturing, healthcare and legal to semi-regulated ones like non-profit and retail.
Even functional segments within them- from marketing, analytics, content to software- continuous quality assurance frameworks are being implemented in enterprise-wide today to minimize manual errors and reduce risk.
Companies, especially early-stage startups and new small businesses that are on the cusp of digital transformation, cannot risk overlooking AI-led QA/QC. At Tech360, we specialise in enabling these transformations for clients in the US, helping them scale quality without scaling cost.
Step 1: Define QA Objectives and Metrics
Healthcare, retail, manufacturing- all have different definitions of quality, hence different metrics and objectives for quality control/assurance. Our expansive cross-industry experience enables us to understand this and build QA frameworks accordingly. We start by discussing your QA objectives to larger business goals with you to get a comprehensive understanding of your ecosystem and expectations.
Step 2: Map Domain-specific QA Process Flows
Like different industries, different domains or functional segments like marketing, HR, data science, software, content, etc. have workflows and processes that require different AI-driven quality assurance methods. We help you identify all such touchpoints in these domains and map those process flows. For example, in manufacturing, this may look like: raw material inspection → assembly → final product testing.
Step 3: Select the Right QA Framework and Tools
Quality assurance is not a one-stop shop- you need continuous quality assurance framework execution to build feedback loops too. This requires selecting and implementing the right framework and tools. For example, in retail, we ensure your QA plugs into your existing CRM ecosystem and technologies like real-time checkout-data anomaly detection works for you.
Step 4: Pilot, Scale and Monitor QA Experiments
To establish step 3, you have to start with experiments or A/B testing like in software development or UX lifecycle. Start with pilot framework and tools testing on small verticals and monitor and track its performance. If all goes well, scale it enterprise-wide.
Step 5: Establish Continuous QA Governance
This where manual intervention of Tech360 QC specialists come in because even AI-driven quality assurance framework needs to be audited periodically to ensure the objective of implementation is being met- error reduction. New regulations or product updates in the market also require your enterprise- both people and framework- to learn such changes and be updated through continuous governance,
At Tech360, we understand that quality assurance is not just a checkpoint, it is an integral part of the SaaS production process- be it in manufacturing, healthcare, retail, non-profit, or legal industries.
Our decades of cross-industry experience enable us to implement software QA in segments from software to marketing, sales data to content.
We are updated with regulatory compliance standards like HIPAA and GDPR in healthcare to organizational change management expertise to handle enterprise-wide learning and development needs that inevitably arise from implementing AI-driven quality assurance framework.
Our approach blends autonomous intelligence with governance layers, ensuring quality remains measurable, adaptive, and compliant across every functional domain – helping you move from manual inspection to continuous, intelligent assurance.