Privacy Policy

Tech360 (hereon also referred to as “Company,” “we,” “our,” or “us”) respects your privacy and is committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or otherwise interact with us.

By using Tech360’s website and services, you consent to the practices described in this Privacy Policy.

1.Information We Collect

We collect both personal and non-personal information to provide, improve, and secure our services. This may include:

Personal Identifiable Information (PII): Name, email address, phone number, company information, job title, or any other details you provide when submitting forms, contacting us, or registering for services.

Account and Service Information: Login credentials, preferences, purchase history, or support requests tied to your relationship with Tech360.

Technical Information: IP addresses, browser type, operating system, device identifiers, pages visited, time spent, and referral sources.

Cookies and Tracking Data: Data collected through cookies, web beacons, or similar tracking technologies.

Voluntary Submissions: Any information you provide when signing up for newsletters, requesting demos, or engaging with our content.

We collect this information directly from you, automatically through your device, and in some cases, from trusted third-party service providers.

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2. How We Use Your Information

The information we collect is used strictly for legitimate business purposes, including:

Service Delivery: To provide, maintain, and improve Tech360’s services, respond to inquiries, and ensure proper account functionality.

Customer Support: To handle service requests, resolve issues, and communicate with you effectively.

Communications: To send newsletters, service updates, promotional offers, and relevant information (only if you have opted in).

Analytics: To analyze usage trends, monitor website traffic, and improve site functionality.

Security & Compliance: To detect, prevent, and investigate potential security incidents, enforce our terms of service, and comply with legal and regulatory requirements.

Customization: To personalize user experiences, recommend relevant services, and provide targeted content.

Your data is never sold, rented, or traded. It is processed only to support Tech360’s mission of delivering reliable and secure IT services.

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3. Cookies and Web Beacons

Like most websites, Tech360 uses cookies and web beacons to improve user experience and site performance.

Cookies are small text files stored on your device. They help remember preferences, login information, and enhance navigation.

Web Beacons (also known as clear GIFs or pixel tags) are tiny images embedded in emails or web pages to track engagement and measure campaign performance.

Types of cookies we use:

Essential Cookies: Necessary for site functionality.

Performance Cookies: Help us understand how visitors interact with our site.

Advertising Cookies: Used to deliver targeted ads and measure ad effectiveness.

You may disable cookies in your browser settings, though doing so may impact certain features of our site.

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4. Advertising Partners Privacy Policies

Tech360 may occasionally partner with third-party advertisers or analytics providers to deliver relevant content and improve service offerings. These partners may use cookies, web beacons, or other tracking technologies.

Each advertising partner maintains its own Privacy Policy regarding the use of data. We encourage you to review these policies to understand how your information is handled.

Please note: Tech360 has no control over the cookies or tracking methods used by these third-party partners.

5. Data Security

We implement industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet is 100% secure, Tech360 takes all reasonable precautions to safeguard your data.

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6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

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7. International Data Transfers

If you access our website from outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction. By using our services, you consent to such transfers.

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8. Third-Party Privacy Policies

Tech360’s Privacy Policy does not apply to third-party websites, advertisers, or services linked to from our site.

Third-party providers may collect data about you when you interact with their services, including but not limited to analytics tools (Google Analytics, etc.), payment processors, or service integration partners.

We strongly advise you to review the Privacy Policies of these third parties. Tech360 is not responsible for the privacy or data practices of external sites.

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9. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights:

Right to Know: You may request disclosure of the categories and specific pieces of personal data collected.

Right to Delete: You may request deletion of your personal data, subject to legal exceptions.

Right to Opt-Out: You may opt out of the sale of personal data. Tech360 does not sell personal data.

Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise these rights, you are requested to contact us at [info@tech360us.com] with the subject “CCPA Privacy Request.”

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10. GDPR Data Protection Rights

For individuals located in the European Economic Area (EEA), Tech360 complies with the General Data Protection Regulation (GDPR). You are entitled to the following rights:

Right of Access: Request copies of your personal data.

Right to Rectification: Request correction of inaccurate or incomplete information.

Right to Erasure: Request deletion of your data under certain conditions.

Right to Restrict Processing: Request limitations on how your data is processed.

Right to Object: Object to data processing for direct marketing or other legitimate purposes.

Right to Data Portability: Request transfer of your data to another organization.

To exercise GDPR rights, contact us at [info@tech360us.com].

11. Children’s Information

Protecting children’s privacy is important to Tech360. Our services and website are not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe your child has provided personal data to us, please contact us immediately at [info@tech360us.com], and we will take steps to delete such information promptly.

Parents and guardians are encouraged to monitor their children’s online activities to help enforce safe practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.

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13. Your Rights

Depending on your location, you may have the right to: